Ticket Booking Terms and Conditions

These terms and conditions apply to your purchase of any tickets to an event held at The Elmfield Institute.

We reserve the right to cancel an event for any reason at our sole discretion, e.g. if an advertised speaker becomes unavailable. We will provide a refund for your ticket cost (but no other associated costs you may have incurred) if that happens.

Opening hours, events and any promotional offers are subject to change and at times it may be necessary to restrict access to the estate.

Tickets are non-refundable and cannot be exchanged or re-sold.

We reserve the right to refuse the sale of a ticket or entry to any part of The Elmfield Institute estate where it is reasonable for us to do so.

Any tickets which have been altered or defaced will be void. Visitors will only be admitted upon presentation of a valid ticket.

No dogs or other animals are permitted on the estate (with the exception of assistance animals).

In the event of adverse weather conditions or any other reason beyond our control, we reserve the right to restrict or decline admission to the estate.

Vehicles must only be parked in indicated areas.

The Elmfield Institute shall have no responsibility for any loss or damage suffered by you or occurring to any items belonging to you, other than in the event of death or personal injury occurring to you as the result of The Elmfield Institute’s negligence. We will not be responsible for any loss or any expense due to circumstances beyond our reasonable control. You use our estate at your own risk.

No rights of way or other rights of entry are granted, and we reserve the right to restrict or deny access at any time at our sole discretion.

Drone filming (or use of similar aerial equipment) is not permitted on the estate without our prior written consent.

Commercial photography and filming in The Elmfield Institute estate may not be publicly distributed without our prior permission.

We may conduct security searches of persons, clothing, bags and other items, both on entry and exit in order to protect your safety and that of other visitors and staff.

The following items are prohibited within The Elmfield Institute estate:

  • Any items which are or appear to be illegal
  • Weapons, ammunition, explosives, horns, whistles, drums, fireworks, or any other item which in our reasonable opinion may cause danger or disruption to any event, to other visitors, staff or resident wildlife.

As a condition of ticket purchase, visitors to The Elmfield Institute estate consent to being photographed, filmed or sound recorded for use on TV, websites, social media, DVD, webcast, promotional materials, or other public mediums, as part of any audience, or by security CCTV. Signs are put up to make visitors aware of when filming and photography is taking place. If you do not wish to be filmed or photographed please do not remain in the area being filmed or photographed.

Keep Up To Date

If you want to keep up to date with news from Elmfield – including upcoming programmes, animations, and special offerings – please provide your email address.